Questions, answered calmly
Start with the basics, then find the details on logging, billing, and your account.
Getting started
The quick orientation before you begin.
What is Noxy?
Noxy is a consumer wellness app for logging meals, estimating calories and macros, and keeping a calm food journal.
Where can I download Noxy?
Noxy is available on the App Store for iPhone.
Is Noxy on Android?
Not yet. Noxy is currently available on iPhone.
Logging meals
How estimates and your journal work together.
How can I log a meal?
Tell Noxy what you ate in chat, take a photo of the plate, or ask Siri. Each path gives you an estimate to review.
Does Noxy save meals without me?
No. Noxy makes an estimate, then you confirm before anything is saved.
Can I edit an estimate?
Yes. Adjust the estimate, confirm it, or leave it unfinished until you are ready.
Are calorie and macro estimates exact?
No. They are estimates, not lab measurements. Review them before logging and adjust portions when needed.
Is this medical advice?
No. Noxy provides general wellness tools, not medical advice, diagnosis, or treatment.
Noxy Pro and billing
A few practical answers about subscriptions.
How much does Noxy cost?
Noxy requires a Noxy Pro subscription to use. Current pricing is shown in the app and App Store for your country or region before you subscribe.
Does Noxy have free features?
No. Noxy does not offer a free tier or free features. Access requires an active Noxy Pro subscription.
How are Noxy Pro payments handled?
Noxy Pro is an App Store subscription. Payment is handled by Apple through your Apple ID, not directly by Noxy.
How do I cancel or restore a subscription?
Manage or cancel a subscription in your Apple ID subscription settings. Use Restore Purchases in the app to reconnect an existing subscription when available.
Privacy and account
What stays with you and which controls you have.
What happens to my meal photos?
Meal photos you keep with a log stay on your device. A photo sent for an estimate is not stored in our cloud after the estimate completes.
Is my meal data used for advertising?
No. Noxy does not sell personal information or use health and meal data for third-party advertising.
Can I delete my account?
Yes. Go to Settings and choose Delete account. This removes your cloud profile and clears local meal and journal data on that device, as described in the Privacy Policy.
Does Noxy use Apple Health?
No. Noxy does not currently integrate with Apple Health or HealthKit.
Where can I read the full privacy policy?
Open the Privacy Policy from Noxy Settings or use the Privacy Policy link in this website's footer.
Still unsure? Email support.